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Home > Nortel BCM 200/400 Call Center Basic to Professional Upgrade (w/o Reporting) Software Authorization Code (NTKC0022)

Nortel BCM 200/400 Call Center Basic to Professional Upgrade (w/o Reporting) Software Authorization Code

BCM

Nortel BCM 200/400 Call Center Basic to Professional Upgrade (w/o Reporting) Software Authorization Code (NTKC0022)

Nortel BCM 200/400 Call Center Basic to Professional Upgrade (w/o Reporting) Software Authorization Code:

Nortel Networks Call Center Basic to Professional Upgrade Software Authorization Code

Up to 80 active agents, 50 skillsets, 20 routing steps/skillset, 150 built-in announcements, 100 lines, and 50 skillset mailboxes

Supervisor Functions:

  • Supervisor Help
  • Silent Monitor
  • Expected Wait Time
  • Intelligent routing
  • Skill-Based Routing
  • Caller Input Routing
  • Overflow Routing
  • 100 Simultaneous Calls

http://www.northernbellnetworks.comntkc0022.html
$1.00
Item #:NTKC0022
Availability:Out of Stock
Quantity:
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Product Description

Nortel BCM 200/400 Call Center Basic to Professional Upgrade (w/o Reporting) Software Authorization Code:

Nortel Networks Call Center Basic to Professional Upgrade Software Authorization Code

Up to 80 active agents, 50 skillsets, 20 routing steps/skillset, 150 built-in announcements, 100 lines, and 50 skillset mailboxes

Supervisor Functions:

  • Supervisor Help
  • Silent Monitor
  • Expected Wait Time
  • Intelligent routing
  • Skill-Based Routing
  • Caller Input Routing
  • Overflow Routing
  • 100 Simultaneous Calls
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